Terms of Service

Overview

These Terms of Service ("Terms") govern your use of the bigvee.com website and the purchase of products offered by Bigvee Pty Ltd (ABN: XX XXX XXX XXX), registered in Australia.

By accessing or using our website, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. If you are using the website on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.

We reserve the right to update these Terms at any time. Continued use of the website following any changes constitutes your acceptance of the updated Terms.

Use of Website

You agree to use our website only for lawful purposes and in a manner consistent with all applicable laws and regulations. You must not:

• Use the website in any way that is fraudulent, harmful, or deceptive.
• Attempt to gain unauthorised access to any part of the website or its underlying systems.
• Transmit any malicious code, viruses, or disruptive data.
• Use automated tools (bots, scrapers) to access or collect data from the website without our written consent.
• Infringe the intellectual property rights of Bigvee Pty Ltd or any third party.

We reserve the right to suspend or terminate access to the website for any user who violates these Terms.

Products & Pricing

All prices displayed on our website are in Australian Dollars (AUD) unless otherwise stated, and include GST where applicable.

• We reserve the right to change product prices at any time without prior notice.
• Product images and descriptions are provided for illustrative purposes only. While we strive for accuracy, minor variations may occur.
• All products are subject to availability. We reserve the right to limit quantities or discontinue any product at our discretion.
• In the event of a pricing error, we reserve the right to cancel the order and issue a full refund.

Orders & Payment

By placing an order through our website, you are making an offer to purchase the selected products subject to these Terms. Acceptance of your order occurs when we send a confirmation email and dispatch the goods.

We accept the following payment methods:

• Credit and debit cards (Visa, Mastercard, Amex) — processed securely via Stripe
• PayPal
• Other payment methods as displayed at checkout

All payments are processed in AUD. You are responsible for any currency conversion fees charged by your bank or payment provider. We reserve the right to decline any order at our discretion, in which case a full refund will be issued promptly.

Intellectual Property

All content on this website — including text, images, logos, graphics, product designs, and code — is the property of Bigvee Pty Ltd and is protected by Australian and international intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written consent. The BIGVEE name and logo are trademarks of Bigvee Pty Ltd.

Limitation of Liability

To the maximum extent permitted by the Australian Consumer Law, Bigvee Pty Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Your use of or inability to use our website or products.
• Errors, interruptions, or inaccuracies in website content.
• Unauthorised access to or alteration of your personal data.
• Loss of profit, data, goodwill, or business opportunities.

Nothing in these Terms limits or excludes any guarantee, warranty, or consumer right that cannot be legally excluded under the Australian Consumer Law, including the right to a repair, replacement, or refund for a major failure.

Governing Law

These Terms are governed by the laws of the state of New South Wales, Australia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Contact Us

If you have any questions about these Terms of Service, please contact us. We're happy to clarify anything before you make a purchase.